Free shipping world wide on orders over $200
Part-pay w/ Afterpay, Sezzle + Laybuy

General

608 Sydney Rd. Brunswick, 3056, Victoria, Australia.

Gold plate means that the jewellery is sterling silver coated in gold. This looks great but it doesn’t last forever, the plating will eventually wear off and the piece will become silver (when it wears off it still looks great, just no longer gold).

Plating can last a month or years. It depends on how much you wear the jewellery, how you care for it and the natural oils in your skin, it’s different for everyone. I recommend gold plating it as a budget friendly alternative for necklaces, bracelets and earrings but I don’t recommend it for rings as it wears off too quickly.

All jewellery can be worn all the time and Aussie opals are colorfast, but I suggest taking them off when gardening, rock climbing or having an episode and punching a wall.

Yes, I do this all the time with stones. It’s harder with metal as it sometimes has solder in it and needs to be refined, but if you want to remodel a wedding ring or use some gems from some old pieces hit me up.

Yes! We do engraving on custom pieces only. It is an additional $100 and there is a variety of fonts you can choose from. Perfect for a sentimental gift. Please allow a few extra days for this process.

Lab stones are amazing! They have a lighter carbon footprint, are more ethical, no mining is involved, they are flawless and cost less. It’s a great choice for a lot of reasons. I do personally love an inclusion in a natural stone which you don’t get in labs – it gives the stone character and personality.

I’ve spent 7 years finding amazing suppliers. All my opals come directly from the miners Tayo and Max in Mintabie, South Australia. Most of my diamonds come from Vital Diamonds in Melbourne and my coloured stones come from suppliers I’ve met overseas. I went to the Bangkok Gem Tradeshow a few years ago and have ethical, reliable contacts from there still.

I feel all jewellery can be worn by anyone so I don’t have a specific men’s or woman’s line. I do make/have lots of more masculine pieces which can be ordered as custom or in the ring section of the website.

Shipping

Yes, and orders over $200 AUD are free express post! Orders under $200 are $10 for Australia or $25 for international.

Domestic shipping takes 2-5 days (on average), I use Auspost Express, International shipping is though DHL express and takes 5-7 days to most countries. you can track your shipment with details that will be sent to your email when your piece is dispatched! Please note this does not include the time that it takes to make your piece! That will normally be 1-3 weeks for collection pieces.

Payment

Through the website. I will make you a custom payment link specifically for you. You can pay with your debit/credit card, Paypal, After-pay, Sezzle or Lay-buy. Please note, custom orders are final – we can’t offer exchanges or returns.

Yes, you can pay me a little bit at a time via bank transfer or PayPal and when it's all paid off, I'll send you the jewellery.

I'll start making the jewellery as soon as your deposit is paid. Terms for payment plans are six months, I also offer Afterpay, Lay-Buy and Sezzle.

To buy something using a gift voucher is easy, simply choose what you want to buy off my website and proceed to the check out. There will be a code on the voucher, type the code in at the checkout and it will apply your voucher.

You can apply multiple vouchers if you’re lucky enough to have more than one!

Sizing

Easy! Check out online and you will get an automatic email requesting your size. Simply reply and you can also include any other preferences in this email, I’ll do my best to accomodate these.

To find the ring size you need you can either send me a photo of a ring that already fits you on a ruler - make sure the very middle of the ring is on the edge of the ruler and I can easily see the diameter of the ring {see reference pic below}.

Or if in doubt the best solution is to go to your local jeweller and they will tell you - this is the safest best option!

We can resize up to two sizes bigger free of charge. If the ring needs to be made smaller or more than two sizes bigger I will have to remake the ring from scratch. Unfortunately as it’s a big effort to remake there will be a $50 remake fee and your original ring will go into my stock for someone else to buy.

Custom

Yes, I love making your custom dreams come true! I can make you custom rings, pendants, necklaces, spoons, dog tags ~ you name it. Custom orders start at $1000 AUD. Checkout my custom page here where you can digitally make your own ring and I’ll reply to you with the quote.

It’s usually a combined effort, you give me a rough idea and I’ll whip up some options for you. If you want to hand over complete creative control to me I can design something amazing for you or if you have something specific in mind I can work with you to make that a reality too. I’ll send you pictures of the stones and you can approve them before I start making.

It depends on how busy we are, it can take 2-12 weeks to make your custom order. I can give you a rough time frame when you're ready to order. *There will be no return or exchange items or refund for the sale items. Also we can not guarantee your stone colour preference. We will try our best but will not be sending photos of stones to choose from like normal {don’t sweat it, they are ALL amazing, your gonna love your new jewellery 😉.

Yes, email customs@milliesavage.com to make an appointment

We only have one piece for each design, but if it’s sold out and you want something similar, just let us know your enquiry and we’ll give you a quote and put you on our custom order waitlist.

Refunds and Exchanges

No I don’t do refund but I do do exchanges. To ensure you are happy with my products I guarantee your satisfaction. This means that if you do not like the jewellery for aesthetic reasons I will remake the piece or an exchange can be made for the same or lesser value. Within reason of course! This does not apply to custom pieces.

Yes we do repairs! Faulty jewellery will always be repaired for free if it is a manufacturing fault. There will be a repair fee for wear and tear due to buyer's own fault, carelessness in looking after the jewellery or not following care instructions. But rest assured I will have your piece fixed up for you in a flash!