Customer Care

To ensure customer satisfaction Millie Savage pieces come with a 12-month warranty, valid from the date of purchase.

Our jewelry is handmade to the highest standard, however if there ever is a manufacturing fault we will exchange or repair your piece free of charge within the warranty period.

Exclusions for complimentary repairs include wear and tear, carelessness in looking after your jewelry and not following care instructions. If you damage your jewelry whilst rock climbing, or doing anything dangerous please get in touch and we can provide a quote to fix it for you.

We provide care instructions with each purchase so you know exactly how to look after your heirloom and you're welcome to pop into our Fitzroy Studio at any time for a complimentary clean.

We will resize rings within 3 sizes for you for an additional $50 and we will happily re-plate your vermeil pieces for $200.

Any questions, please email

European and United Kingdom customers can email